Holiday Inn Hamburg

ex. Forum Hotel

Billwerder Neuer Deich 14, Hamburg, Germany, 20539show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  1009 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Germany

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Overview

Situated near a church, a museum and a tower the 4-star Holiday Inn Hamburg boasts elegant rooms overlooking the city center. Featuring urban architecture, the hotel is welcoming guests since 1998.

Major Hamburg sights, such as River Elbe Hamburg and Alster are located nearby. This contemporary venue is 4 km away from the center of Hamburg.

The nearby surroundings feature exhibition centers and banks.

Holiday Inn Hamburg is situated about 20 minutes drive from Hamburg airport.

Rooms

The hotel offers 385 rooms featuring complimentary Wi-Fi, heating, a laptop safe, a kitchen and a CD player as well as spacious bathrooms with a bathtub, a shower and terry bathrobes. Guests will enjoy views of the River Elbe and Hamburg Harbour from their rooms. The guestrooms feature polished floor and wooden furnishing.

Eat & Drink

A varied buffet breakfast is offered at the dining room. The on-site restaurant Elbgarten treats guests with American meals in a welcoming setting. Guests can quench their thirst at "windfang" bar with a favorite drink. A business area features Alt Deutsche Kuche and Al Lido within 300 meters of the venue.

You can start your day with a american breakfast, which costs EUR 18 per person per night. 

Services

The hotel offers a safety deposit box, a car park and a newspaper stand along with computers, a meeting room and a business corner for both business and leisure guests.

Relax

Guests with children at Holiday Inn Hamburg can take advantage of meals, a play area and a playground. A gym and a fitness centre are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 17.50 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian, Hungarian, Russian, Turkish.

Year renovated:   2011.  Number of floors:   18.  Number of rooms:   385.

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Facilities
Wi-Fi
Parking

EUR 17.50 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid shuttle service
  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shoe shine service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's menu
  • Children's pool
  • Children's play area

Spa & Leisure

  • Indoor heated swimming pool
  • Casino
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Hamburg Airport (HAM)6.7 mi
Lubeck Blankensee (LBC)33.8 mi
Train
Hamburg Central Bus Station1.4 mi
Underground
Berliner Tor underground station1.2 mi
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Reviews
7.0
Very goodBased on  1009  reviews

Rating by category:

3.0
Location
6.0
Rooms
7.0
Service
7.0
Dining
  • 7.8
    Fabulous

    staff are well trained and helpful, hotel is clean

    some noise from the nearby train station

  • 7.4
    Very good

    *Bath tub *Hotel staff

    *Parking place was bit away from reception and seems no elevator.

  • 6.6
    Good

    Staff was friendly, room was quiet, mattress was great

    1. The hotel is close to a bus stop, but on holidays buses pass every 20 minutes, and the city centre is 3 km away, so it's best if you arrive in your own car. 2. Breakfast is too expensive (17 euros per person), so we opted out. 3. Minibar free of charge: when we arrived, there was only one beer (!) in the fridge. We called the reception and, indeed, a very friendly lady came within 10 minutes to stock up the minibar. What she put in was: another beer, a small (300 ml) bottle of water and a smaller (250 ml) bottle of coke. So: please strike minibar from the list of provided services

  • 7.0
    Very good

    Slipper availability was very nice. Receptionist was very professinal at arriving, 24h WLAN is free.

    200€ price was due to fair + festival, can not be avoided... There was no single room/use available, when I booked the room, they could not change the rate for 1 person any more. All that is less problem. I did not take breakfast, and did not expect to deduct the price. Only I need the signature with comment, 'the guest did not take breakfast' on my bill. Otherwise company accounter will deduct 17,00€ = I have to pay it myself for non-taking breakfast. I do not take 85% breakfast, and accounter knows, but he needs signature/print from hotel. I understood, the hotel employee got an order from Management, they should not write anything on the bill, but this is unfair. Why I have to pay out 17€ for nothing. Hotel should cooperate in a fair way to live with 'strict and precise' German financial law without taking money from just normal standard employee.

  • 8.8
    Superb

    Nice swimming pool and Sauna included in the rate. You can empty the minibar free of charge, although there is not that much inside.

  • 7.8
    Fabulous

    The location is poor, so you still have a chance of getting a room during big business events happening at the same time

    Hotel location is poor. You have to take a public bus to go to the main area for shopping or main station. Far from any underground station. The hotel is located beside the Elbbrucken highway, so it can be quite noisy.

  • 7.0
    Very good

    the 4 stars are appropriate.

    It took them 10 minutes to check me in. They did not have any type of plug adaptor - i asked for one, but nothing. The pipe of the shower was bent, so the water poured out against the wall...had to keep it with my hand. Luckily, the day after i found it repaired. 12 euros a night for parking and 17 euros for breakfast are a bit of a rip-off, if you consider that i paid my room just above 100 euros.

  • 8.8
    Superb

    Kids ate free (breakfast and dinner, with paying adult), comfy bed, good size room for 2 adults and 2 children. Good Food. Just a quick 10 min ride on the bus and we were downtown. Easy to navigate the bus system here from the main train station. Ask the front desk for bus timetable and get a Hamburg card from them. Free mini bar. Nice indoor pool. Free parking! Easy to get to by car, right off of the highway.

  • 7.4
    Very good

    Very excellent and complete breakfast. The room are also so clean.

    We have booked an Executive room and asked for a twin beds room. But at the check-in time, the reception lady told us all the Executive rooms are double bed (very odd!) and you should go to another room in 5th floor which we later on found out it is a deluxe room. Although the room rate was different, but no payback has been done to us and we were not happy about this strange action!

  • 8.2
    Fabulous

    Hotel was comfortable and met all expectations

  • 7.4
    Very good

    The buffet breakfast was very good with plenty of choice and it was always fresh. All the staff were exceptionally helpful and friendly, it was a pleasent change from the normal hotel staff

    The priesleistung verhaltnis was bad due to the extremely high prices aof all hotles in Hamburg due to the Reeperbahn festival. If you want a quick snack with your beer then dont use the hotle bar. Both meals i had there did not reach the quality of the resturant above despite it being cooked in the same kitchen!!

  • 9.6
    Exclusive

    The staff were excellent, nothing was too much trouble. The temperature of the pool was just warm enough for my 6 week old.

  • 9.2
    Superb

    Easy access to the Hotel from the highway.Close to the city centre, and always available taxi with fair prices.Nice rooms.

  • 6.2
    Good

    As good as you would expect from a Holiday Inn.

    Very disappointed in the hotels provision for disabled drivers. The spaces on ground level (of which there were about 15) were not for disabled drivers and the only provision was in the car park under the hotel where there was a single space available (could have been more we didn't see)

  • 7.0
    Very good

    good accessibility when travelling by car. near the highway. spacious, well maintained rooms. good parking facilities. friendly staff.

    for short city trip the hotel is a bit remote. no public transportation in the neighbourhoud, except taxis

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Highlights
7
Very goodBased on  1009 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Germany

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Hamburg Airport (HAM)6.7 mi
Lubeck Blankensee (LBC)33.8 mi
Train
Hamburg Central Bus Station1.4 mi
Underground
Berliner Tor underground station1.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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