Holiday Inn Hamburg

ex. Forum Hotel

Billwerder Neuer Deich 14, Hamburg, Germany, 20539  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Holiday Inn Hamburg

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Verified Reviews:

  • Indoorpool in inox is super - Nice fitnessroom - Problem is staff
  • Breakfast is one of the best - Loads of space - Nice big bathroom
  • Service was excellent - Good size room - Nice view
  • Hotel was great - No airco - Parking under the hotel
  • Rooms were clean - Free minibar - Bit far from town

Overview

The 4-star Holiday Inn Hamburg in Hamburg Mitte district features a breathtaking view of Alster Lake and Hamburg Harbour. This deluxe hotel dates from 1998 and was refurbished in 2011.

The riverside setting within 20 minutes' walk of Hamburg Central Bus train station offers fast access to Speicherstadt, Port of Hamburg and Hamburg Dungeon. The property is about 5 minutes' walk of St. Pauli, Norderelb Bridges and Deichtorhallen.

The hotel is set next to the tower and churches.

Guests will find themselves a short 20-minute stroll from Berliner Tor subway station. The property is located within a 15 km distance of Hamburg airport.

Rooms

The hotel provides bright rooms including Standard Plus Twin Room, Standard Deluxe Twin Room and Executive Double Room. Each of them is equipped with Wi-Fi, a minibar, a DVD player, a balcony and heating. They also have en suite bathrooms with a shower, a bathtub and terry bathrobes.

Eat & Drink

Breakfast is served in the breakfast area each morning. At the restaurant international dishes are served. Gastronomic options include the Elbgarten restaurant and the "windfang" bar.

You can start your day with a american breakfast, which costs EUR 18 per person per night. 

Services

Guests will make use of a baggage storage, allergy-free rooms and a tour desk as well as find a business corner, a meeting room and a copier useful for work.

Relax

Holiday Inn Hamburg offers a gym and a fitness studio for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 17.50 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian, Hungarian, Russian, Turkish.

Year renovated:   2011.  Number of floors:   18.  Number of rooms:   385.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Lobby
  • Vending machines
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • Valet parking
  • Room service
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Outdoor dining area

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Casino
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room view

  • City view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Bedroom

  • Pillow menu

Media

  • Cable/Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay for free in an extra bed. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Holiday Inn Hamburg Hamburg location
Show big map »

Hotel Address:

Billwerder Neuer Deich 14, Hamburg, Germany, 20539

Get directions
City Center
  • Hamburg
    2.1 mi
Airports
Train Stations
  • Hamburg Central Bus Station
    1.4 mi
  • Hamburg Central Station
    1.4 mi
Underground stations
  • Berliner Tor underground station
    1.3 mi
  • Steinstraße underground station
    1.4 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    18
  • Number of rooms:
    385

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Germany

Use Badge

Rooms and availability

Holiday Inn Hamburg Standard RoomHoliday Inn Hamburg Standard Room
Standard Room
Bed type: 2 Single beds or Queen Size bed or Double Bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This bright and inviting room is much more than only sleeping room for the night. It offers a place to live, rest and work!

Room facilities
    Holiday Inn Hamburg Standard Plus RoomHoliday Inn Hamburg Standard Plus Room
    Standard Plus Room
    Bed type: 2 Single beds
    Size: 270 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    This spacious room is your perfect home from home, if you wish to work undisturbed in your room during your business trip or if you only appreciate an addition of space and individuality. It features a sleeping zone, work desk and private bathroom with bath/shower combination.

    Room facilities
      Holiday Inn Hamburg Executive RoomHoliday Inn Hamburg Executive Room
      Executive Room
      Bed type: Double Bed or Queen Size bed
      Size: 280 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Best prospects for your unforgettable stay. The extra spacious room offers a fascinating view over the harbour. In addition, you benefit from an extended choice of service: bathrobe, newspaper, exclusive breakfast area – everything is included.

      Room facilities
        Holiday Inn Hamburg SuiteHoliday Inn Hamburg Suite
        Suite
        Bed type: King Size bed
        Size: 650 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Be closer to the sky! The elegant suite is located on the upper floor of the hotel and offers a breathtaking view over the city. Enjoy the extensiveness of a spacious flat, which consists of separate living and sleeping area, spacious bathroom and a separated guest toilette.

        Room facilities
          Holiday Inn Hamburg Comfort RoomHoliday Inn Hamburg Comfort RoomHoliday Inn Hamburg Comfort RoomHoliday Inn Hamburg Comfort Room
          Comfort Room
          Check Prices
          — Less information+ More information

          In the hotel you will find simply more space and an ideal alternative to conventional hotel rooms. The elegant room with a cozy sleeping zone offers all amenities for a comfortable stay. It is equipped with a bright bathroom with shower, a spacious separate living room and balcony. Wireless lan and the entry to the wellness area are available free of charge.

          Holiday Inn Hamburg ApartmentHoliday Inn Hamburg ApartmentHoliday Inn Hamburg ApartmentHoliday Inn Hamburg Apartment
          Apartment
          Check Prices
          — Less information+ More information

          Your city apartment in Hamburg – move in and feel at home. The spacious and comfortable furnished apartment with own kitchen for self-catering make individual living possible. It is equipped also with a cozy bedroom, bright bathroom with shower, a spacious separate living room and balcony.

          How to reach hotel

          hotel Holiday Inn Hamburg Hamburg location
          Show big map »

          Hotel Address:

          Billwerder Neuer Deich 14, Hamburg, Germany, 20539

          Get directions
          City Center
          • Hamburg
            2.1 mi
          Airports
          Train Stations
          • Hamburg Central Bus Station
            1.4 mi
          • Hamburg Central Station
            1.4 mi
          Underground stations
          • Berliner Tor underground station
            1.3 mi
          • Steinstraße underground station
            1.4 mi
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2011
          • Number of floors:
            18
          • Number of rooms:
            385

          Hotel Awards

          GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

          According to guest reviews, the hotel has been rated as
          Hotels Recommended by Guests in Germany

          Use Badge

          Holiday Inn Hamburg Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • blindenmuseum - 1.4 mi

          Popular areas

          • Moldau Port - 4300 ft
          • Münzviertel dirstrict - 1.2 mi
          • Hühnerposten events location - 1.3 mi

          Places of interest

          • berliner bogen - 1.1 mi
          • Chilehaus - 1.4 mi
          • Tiefbunker Steintorwall - 1.5 mi
          • Marco Polo Tower - 1.6 mi

          Train stations

          • Hamburg Central Station - 1.4 mi
          • Hamburg Central Bus Station - 1.4 mi

          Shopping areas

          • Wholesale Hamburg - 4300 ft

          Monuments and Landmarks

          • Norderelb Bridges - 400 ft
          • Bullenhuser Damm - 4600 ft

          Museums

          • U-Boat U-434 - 3700 ft
          • BallinStadt - 1.1 mi
          • Prototyp – Accumulation of mobile art - 1.2 mi
          • International Maritim Museum Hamburg - 1.3 mi
          • Exhibition Dialog im Dunkeln - 1.4 mi
          • Museum für Kunst und Gewerbe - 1.4 mi
          • Warehouse district museum - 1.5 mi

          Parks

          • Billerhuder Island (allotment garden) - 1.2 mi

          Arboretum, Green spaces, Zoos

          • Schafsherde - 1.5 mi

          Theaters

          • Das Schauspielhaus - 1.6 mi

          Galleries

          • Deichtorhallen - 1.2 mi

          Underground stations

          • Berliner Tor underground station - 1.2 mi
          • Steinstraße underground station - 1.3 mi
          • Burgstraße underground station - 1.4 mi
          • Meßberg underground station - 1.5 mi
          • Hauptbahnhof Süd underground station - 1.5 mi
          • Lohmühlenstraße underground station - 1.5 mi

          Local Attractions

          • BallinStadt - Port of Dreams - 1.1 mi
            Veddeler Bogen 2, Hamburg
          • St. Pauli - 1.3 mi
            HamburgGermany
          • International Maritime Museum - 1.3 mi
            Kaispeicher 8, Hamburg
          • Prototyp Car Museum - 1.2 mi
            Lohseplatz, Hamburg
          • HafenCity - 1.3 mi
            Osakaallee 11, Hamburg
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2011
          • Number of floors:
            18
          • Number of rooms:
            385

          Hotel Awards

          GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

          According to guest reviews, the hotel has been rated as
          Hotels Recommended by Guests in Germany

          Use Badge

          Hotels nearby
          Bridge Inn Hamburg
          2 stars
          0.1km
          Cities nearby
          • Ahrensburg hotels - 21km
          • Quickborn hotels - 21km
          • Norderstedt hotels - 13km
          • Wentorf bei Hamburg hotels - 19km
          • Buchholz in der Nordheide hotels - 26km
          • Buxtehude hotels - 21km
          • Kaltenkirchen hotels - 32km
          • Neu Wulmstorf hotels - 16km
          • Wedel hotels - 19km

          Holiday Inn Hamburg Reviews

          Guest reviews are submitted by our customers after their stay at Holiday Inn Hamburg

          Average guest rating

          6.8out of 10
          Very good
          Based on 425 reviews

          Rating by category:

          Location
          3.0
          Rooms
          6.0
          Service
          7.0
          Value
          5.0
          Dining
          7.0

          Individual guest reviews

          • Single
            9.2

            Clean comfortable room, friendly and efficient staff, pleasant separate bar area.

            No Tea/Coffee making facility in room.

          • Group of friends
            6.6

            While we were there the temporary stopage was at Hamburg airport due to Ireland's voulcan activity. The similar flight the day before of our dispatch was cancelled to Budapest. The hotel manager very easily and cleary explained us how to find an alternative way to Budapest by speed train (time, price, etc.). It was very kind of his attitude to us inspite of that rumours about russians behaviour. We are very oblige to him. Finally we catched the flight next day sucessfully due to clear sky that day, but I remember that manager attitude. Many thanks to him.

            Minus -The final invoice was rather complicated as for me and for our Acc.Dept. too. I think they took additional money from my credit card (around E 385 I did not remember exactly, for what? for booking? the daily cost of all three rooms). Why the cost for breakfast was not included into the room' cost?

          • Group of friends
            9.2

            The friendliness of the hotel staff was great along with the ease in which myself and my party were booked in and looked after when we got there.

            The price of the breakfast was very high.

          • Couple
            8.8

            Cleanliness and spaciousness of the rooms in particular

          • Family with children
            6.6

            The hotel room, which was an Executive room, had great views (across the docks - but very interesting) and was a very plesant and comfortable room. There was a pool and spa - we didn't realise, but that is nice to have. The breakfast buffet wet was very good. By and large I would say the staff were all friendly and very good.

            My son and I went to the restaurant, as the hotel is in a residential area with nothing much around it, in the evening. As we had been out during the day and eaten fairly well but were tired from travelling, we decided to have some simple and fast - tomato soup, a plate of fries and a small portion of gnocchi. First we didn't know what the score was with the buffet and no one volunteered it as an option so we showed ourselves over and decided we would go a'la carte ordering as above. The service was pretty slow and it was around 20 minutes before our drinks arrived. We kept things simple as we had eaten out. Tomato soup, a plate of fries and a small portion of gnocchi which was also on the buffet. We waited an hour and 10 minutes for the food, in which time several couples had entered, eaten at the buffet and left, others had arrived after us, ordered a'la carte and were happily finishing their meals. I said we were leaving and the food appeared although on first sight the tomato soup looked quite dubious. I pointed out that my son could have produced the meal in half the time. In the end we paid for our drinks, they brought the food to the room but it wasn't that great and we were very disappointed that the service in the restaurant had not been intuitive considering the Holiday Inn brand and that the food had been truly mediocre. Our plates remained outside our door where we left them til the next morning.

          • Family with children
            5.8

            The staff were very friendly and willing to help with what ever needed. Small pool area but at least a pool. Free 30 min. internet access in the lobby was a nice bonus as well. Location was pretty good since this hotel was just on the edge of the city, getting to and from was fairly simple. Worked very well for our visit to Heide Park and shopping in Harburg.

            Rated at 4 stars but felt it was missing alot of the "First Class" feeling that this hotel is rated. Rooms were out dated and nothing has changed since the early 90's when this hotel was built. Beds and furniture were worn out, bathroom looked like it needed a renovation as well. 17 floors and only 3 elevators, took almost 5 minutes to get in a elevator at times. Breakfast buffet wasn't worth 17 euros a person either. More of a 2.5 or 3 star hotel at most..

          • Family with children
            7.4

            swimming pool!, possibility for room service, free drinks in the minibar

            Locatin :( . Nearer to subway stop would have been nice.

          • Single
            6.2

            1) It needs urgent renevation 2) Booked.net overcharged my account by two nights and the hotel refuse to refund me

          • Older travelers
            7.0

            Friendly staff, large room, great view.

            Taxi expensive into city centre, varies from 10-20 euro

          • Couple
            5.8

            Pool with the vue and the art

            We booked the hotel from the Booked.net and the image of the hotel wasn't the same as in the description of the site. We were expecting to have a bigger gym with some good spa facilities. The gym is really small and the spa was a pool when nothing else was there included. One dissappointment for us was the location of the hotel room, it wasn't in the main buildying as we thought according to the website description. Also we had a car so the parking place was really far from the hotel room at the access there was difficult due to the luggages. In general have to say that the price concerning the "luxory" night wasn't really right related to the quallity. The website and the description was giving a wrong vision about the hotel.

          • Older travelers
            8.2

            The staff were friendly, the rooms were pleasent, clean. Easy to travel around from this location.

          • Single
            5.4

            You book a room in Holiday Inn, but when you arrive you are put in a separate wing called Bridge Inn/Hotel. Instead of the 4-star hotel you booked, you end up in a 3-star!

          How to reach hotel

          hotel Holiday Inn Hamburg Hamburg location
          Show big map »

          Hotel Address:

          Billwerder Neuer Deich 14, Hamburg, Germany, 20539

          Get directions
          City Center
          • Hamburg
            2.1 mi
          Airports
          Train Stations
          • Hamburg Central Bus Station
            1.4 mi
          • Hamburg Central Station
            1.4 mi
          Underground stations
          • Berliner Tor underground station
            1.3 mi
          • Steinstraße underground station
            1.4 mi
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2011
          • Number of floors:
            18
          • Number of rooms:
            385

          Hotel Awards

          GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

          According to guest reviews, the hotel has been rated as
          Hotels Recommended by Guests in Germany

          Use Badge