Holiday Inn Hamburg

ex. Forum Hotel

Billwerder Neuer Deich 14, Hamburg, Germany, 20539  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Holiday Inn Hamburg

Wi-Fi
Parking

EUR 17.50 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Infinity pool

Verified Reviews:

  • Indoorpool in inox is super - Nice fitnessroom - Problem is staff
  • Breakfast is one of the best - Loads of space - Nice big bathroom
  • Service was excellent - Good size room - Nice view
  • Hotel was great - No airco - Parking under the hotel
  • Rooms were clean - Free minibar - Bit far from town

Overview

Holiday Inn Hamburg is a 4-star venue positioned about 2.9 km from Port of Hamburg, Miniatur Wunderland and Town Hall . Founded in 1998, the hotel underwent a renovation in 2011.

The property boasts ideal location minutes away from Hamburg Central Bus train station. This deluxe venue is 4 km away from the center of Hamburg.

This hotel is placed in Hamburg Mitte district, known for a museum, a church and a tower.

Berliner Tor underground station is within 20 minutes' walking distance from the property. Hamburg airport is easy to reach.

Rooms

There are elegant rooms with a laptop safe, heating, a CD player, free wireless internet and a kitchen provided for travelers staying in Hamburg. Many rooms offer a breathtaking view over the city center. They also comprise en suite bathrooms appointed with a shower, a bathtub and terry bathrobes.

Eat & Drink

A breakfast is served in the dining room. The 24-hour restaurant serves dishes of international cuisine. Guests can unwind at the large "windfang" bar serving a wide range of soft drinks, tea and coffee. A variety of dishes are served in Alt Deutsche Kuche and Al Lido, which are only 5 minutes’ walk away.

You can start your day with a american breakfast, which costs EUR 18 per person per night. 

Services

The property features parking, a safety deposit box and a newspaper stand.

Relax

Holiday Inn Hamburg offers such leisure options as an indoor swimming pool, a casino and an infinity pool. On-site amenities for fitness include a fitness center and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 17.50 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian, Hungarian, Russian, Turkish.

Year renovated:   2011.  Number of floors:   18.  Number of rooms:   385.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Vending machines
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Children's play area

Leisure facilities

  • Infinity pool
  • Indoor heated swimming pool
  • Casino
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room facilities

  • Air conditioning
  • Central heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Bedroom

  • Pillow menu
  • Goose feather pillows

Media

  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay for free in an extra bed. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 30 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Holiday Inn Hamburg Hamburg location
Show big map »

Hotel Address:

Billwerder Neuer Deich 14, Hamburg, Germany, 20539

Get directions
City Center
  • Hamburg
    2.1 mi
Airports
Train Stations
  • Hamburg Central Bus Station
    1.4 mi
Underground stations
  • Berliner Tor underground station
    1.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    18
  • Number of rooms:
    385

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Germany

Use Badge

Rooms and availability

Holiday Inn Hamburg photos Room Standard Room
Standard Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • CD player
  • Radio
Holiday Inn Hamburg photos Room Suite
Suite
  • Room size:

    650 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Guest toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining table
  • Bottled water
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • CD player
  • Radio
Holiday Inn Hamburg photos Room Standard Room
Standard Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • CD player
  • Radio
Holiday Inn Hamburg photos Room
Deluxe Room
  • Max occupancy:

    1 person

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • CD player
Holiday Inn Hamburg photos Room Executive Room
Executive Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • CD player
  • Radio

Holiday Inn Hamburg Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Moldau Port4300 ft
  • Münzviertel district1.2 mi
  • Münzviertel dirstrict1.2 mi
  • Hühnerposten events location1.3 mi
  • Hühnerposten events location1.3 mi

Places of interest

  • berliner bogen1.1 mi

Train stations

  • Hamburg Central Bus Station1.4 mi
  • Hamburg Central Station1.4 mi
  • Hamburg Central Station1.4 mi

Shopping areas

  • Wholesale Hamburg4300 ft
  • Wholesale Hamburg4300 ft

Monuments and Landmarks

  • Norderelb Bridges400 ft
  • Norderelb Bridges400 ft
  • Bullenhuser Damm4600 ft
  • Bullenhuser Damm4600 ft
  • Speicherstadt1.4 mi

Museums

  • U-Boat U-4343700 ft
  • U-Boat U-4343700 ft
  • BallinStadt1.1 mi
  • Prototyp – Accumulation of mobile art1.2 mi
  • Prototyp – Accumulation of mobile art1.2 mi
  • Deichtorhallen1.2 mi
  • International Maritim Museum Hamburg1.3 mi
  • Exhibition Dialog im Dunkeln1.4 mi

Parks

  • Billerhuder Island (allotment garden)1.2 mi
  • Billerhuder Island (allotment garden)1.2 mi

Underground stations

  • Berliner Tor underground station1.2 mi
  • Berliner Tor underground station1.2 mi
  • Steinstraße underground station1.3 mi
  • Steinstraße underground station1.3 mi

Local attractions

  • BallinStadt - Port of Dreams1.1 mi
    Veddeler Bogen 2, Hamburg
  • St. Pauli1.3 mi
    HamburgGermany
  • International Maritime Museum1.3 mi
    Kaispeicher 8, Hamburg
  • Prototyp Car Museum1.2 mi
    Lohseplatz, Hamburg
  • HafenCity1.3 mi
    Osakaallee 11, Hamburg
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    18
  • Number of rooms:
    385

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Germany

Use Badge

Hotels nearby
Bridge Inn Hamburg
2 stars
0.1 km
Cities nearby
  • Ahrensburg hotels - 21 km
  • Quickborn hotels - 21 km
  • Reinbek hotels - 18 km
  • Norderstedt hotels - 13 km
  • Wentorf bei Hamburg hotels - 19 km
  • Buchholz in der Nordheide hotels - 26 km
  • Buxtehude hotels - 21 km
  • Kaltenkirchen hotels - 32 km
  • Neu Wulmstorf hotels - 16 km
  • Wedel hotels - 19 km

Holiday Inn Hamburg Reviews

Guest reviews are submitted by our customers after their stay at Holiday Inn Hamburg

Average guest rating

6.8out of 10
Very good
Based on 426 reviews

Rating by category:

Location
3.0
Rooms
6.0
Service
7.0
Value
5.0
Dining
7.0

Guest reviews

  • Single
    9.2

    Clean comfortable room, friendly and efficient staff, pleasant separate bar area.

    No Tea/Coffee making facility in room.

  • Group of friends
    6.6

    While we were there the temporary stopage was at Hamburg airport due to Ireland's voulcan activity. The similar flight the day before of our dispatch was cancelled to Budapest. The hotel manager very easily and cleary explained us how to find an alternative way to Budapest by speed train (time, price, etc.). It was very kind of his attitude to us inspite of that rumours about russians behaviour. We are very oblige to him. Finally we catched the flight next day sucessfully due to clear sky that day, but I remember that manager attitude. Many thanks to him.

    Minus -The final invoice was rather complicated as for me and for our Acc.Dept. too. I think they took additional money from my credit card (around E 385 I did not remember exactly, for what? for booking? the daily cost of all three rooms). Why the cost for breakfast was not included into the room' cost?

  • Group of friends
    9.2

    The friendliness of the hotel staff was great along with the ease in which myself and my party were booked in and looked after when we got there.

    The price of the breakfast was very high.

  • Couple
    8.8

    Cleanliness and spaciousness of the rooms in particular

  • Family with children
    6.6

    The hotel room, which was an Executive room, had great views (across the docks - but very interesting) and was a very plesant and comfortable room. There was a pool and spa - we didn't realise, but that is nice to have. The breakfast buffet wet was very good. By and large I would say the staff were all friendly and very good.

    My son and I went to the restaurant, as the hotel is in a residential area with nothing much around it, in the evening. As we had been out during the day and eaten fairly well but were tired from travelling, we decided to have some simple and fast - tomato soup, a plate of fries and a small portion of gnocchi. First we didn't know what the score was with the buffet and no one volunteered it as an option so we showed ourselves over and decided we would go a'la carte ordering as above. The service was pretty slow and it was around 20 minutes before our drinks arrived. We kept things simple as we had eaten out. Tomato soup, a plate of fries and a small portion of gnocchi which was also on the buffet. We waited an hour and 10 minutes for the food, in which time several couples had entered, eaten at the buffet and left, others had arrived after us, ordered a'la carte and were happily finishing their meals. I said we were leaving and the food appeared although on first sight the tomato soup looked quite dubious. I pointed out that my son could have produced the meal in half the time. In the end we paid for our drinks, they brought the food to the room but it wasn't that great and we were very disappointed that the service in the restaurant had not been intuitive considering the Holiday Inn brand and that the food had been truly mediocre. Our plates remained outside our door where we left them til the next morning.

  • Family with children
    5.8

    The staff were very friendly and willing to help with what ever needed. Small pool area but at least a pool. Free 30 min. internet access in the lobby was a nice bonus as well. Location was pretty good since this hotel was just on the edge of the city, getting to and from was fairly simple. Worked very well for our visit to Heide Park and shopping in Harburg.

    Rated at 4 stars but felt it was missing alot of the "First Class" feeling that this hotel is rated. Rooms were out dated and nothing has changed since the early 90's when this hotel was built. Beds and furniture were worn out, bathroom looked like it needed a renovation as well. 17 floors and only 3 elevators, took almost 5 minutes to get in a elevator at times. Breakfast buffet wasn't worth 17 euros a person either. More of a 2.5 or 3 star hotel at most..

  • Family with children
    7.4

    swimming pool!, possibility for room service, free drinks in the minibar

    Locatin :( . Nearer to subway stop would have been nice.

  • Single
    6.2

    1) It needs urgent renevation 2) Booked.net overcharged my account by two nights and the hotel refuse to refund me

  • Older travelers
    7.0

    Friendly staff, large room, great view.

    Taxi expensive into city centre, varies from 10-20 euro

  • Couple
    5.8

    Pool with the vue and the art

    We booked the hotel from the Booked.net and the image of the hotel wasn't the same as in the description of the site. We were expecting to have a bigger gym with some good spa facilities. The gym is really small and the spa was a pool when nothing else was there included. One dissappointment for us was the location of the hotel room, it wasn't in the main buildying as we thought according to the website description. Also we had a car so the parking place was really far from the hotel room at the access there was difficult due to the luggages. In general have to say that the price concerning the "luxory" night wasn't really right related to the quallity. The website and the description was giving a wrong vision about the hotel.

  • Older travelers
    8.2

    The staff were friendly, the rooms were pleasent, clean. Easy to travel around from this location.

  • Single
    5.4

    You book a room in Holiday Inn, but when you arrive you are put in a separate wing called Bridge Inn/Hotel. Instead of the 4-star hotel you booked, you end up in a 3-star!

How to reach hotel

hotel Holiday Inn Hamburg Hamburg location
Show big map »

Hotel Address:

Billwerder Neuer Deich 14, Hamburg, Germany, 20539

Get directions
City Center
  • Hamburg
    2.1 mi
Airports
Train Stations
  • Hamburg Central Bus Station
    1.4 mi
Underground stations
  • Berliner Tor underground station
    1.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    18
  • Number of rooms:
    385

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Germany

Use Badge